1. CERTIFICATE OF COMPLIANCE

The Supplier shall provide a  Certificate of Compliance (C of C) with each shipment as requested on the Company’s purchase order to attest that the parts, assemblies, or subassemblies conform to the order requirements and are free from counterfeit material. Due diligence shall be exercised to ensure no trace or evidence of counterfeit parts or materials are included or shipped.
Each Certificate of Compliance must include:

• The Company’s purchase order number
• Part number and revision
• Name and address of the manufacturing or processing location
• Manufacturer’s lot, heat, batch, date code, and/or serial number (as applicable)
• Quantity and unit of measurement
• Signature, name, and date of an authorised company representative

Applicable material test results, process certifications, and inspection records shall be made available upon request. The Supplier shall perform inspection, as necessary, to determine acceptability of all articles supplied. All items are subject to final inspection and acceptance at the Company’s premises.

2. CERTIFICATE OF COMPLIANCE – RAW MATERIALS (MILL CERTIFICATE)

Each shipment must include the raw material manufacturer’s test report confirming that the material lot supplied has been tested, inspected, and found to conform to the applicable specifications. The report shall include:

• Material specification and revision level
• Test and/or inspection results
• Lot identification to which the report applies

3. SPECIAL PROCESS CERTIFICATIONS

A special process is defined as any process controlled by contractually required specifications where conformance cannot be verified by normal inspection methods (e.g., plating, heat treatment, NDT, welding, coating, etc.).
A Special Process Certification shall accompany each shipment and include:

• The Company’s purchase order number
• Part number(s)
• Serial and/or lot numbers (if applicable)
• Material/process specification and revision
• Certification statement confirming the process was performed per drawing/specification requirements
• Processing supplier’s name and address
• Signature, name, and date of an authorised company representative

4. SPECIAL PROCESS SUPPLIERS

Special processes shall only be performed by suppliers approved by the Company or its customer when specified.

5. SUPPLIER PERFORMANCE

Supplier performance is monitored by the Company for on-time delivery (OTD) and product quality. Where performance does not meet Company requirements, the Supplier may be requested to take corrective action to restore compliance.

6. RIGHT OF ACCESS

Work under this purchase order or contract is subject to surveillance or inspection by the Company, its customers, or regulatory authorities at the Supplier’s or sub-tier’s facilities. The Supplier will be notified in advance if such surveillance or inspection is to occur.

7. SUPPLIER NONCONFORMANCE APPROVAL REQUESTS

The Supplier shall notify the Company immediately upon discovery of any nonconforming material. Requests for any deviation from drawings, specifications, or purchase order requirements must be submitted in writing. Nonconforming material shall not be shipped without prior written approval. Approved nonconforming material must be accompanied by a copy of the Company’s signed approval document.

8. NONCONFORMING MATERIALS – CORRECTIVE ACTION REQUESTS

A Supplier Corrective Action Request (SCAR) may be issued for:

• Nonconforming materials
• Deterioration in quality or delivery performance
• Failure to comply with Company procedures
• External audit findings

The Supplier shall perform root cause analysis, implement corrective action, and complete the Company’s corrective action form within the defined timescale. Requests for extension must be made in writing to the Quality Department.

9. CHANGE AUTHORITY

The Supplier shall provide written advance notification of any proposed change that could affect the product or service supplied.
This includes changes to:

• Tooling or manufacturing equipment
• Facilities or location
• Materials or processes
• Sub-tier suppliers or subcontractors

Such changes shall not proceed without written approval from the Company.

10. DELIVERIES

The Supplier shall notify the Company immediately of any potential delay or inability to meet the purchase order delivery date.

11. DRAWINGS, SPECIFICATIONS, AND QUALITY REQUIREMENTS

The Supplier’s quality management system shall ensure that the latest applicable drawings, specifications, and quality requirements are available, understood, and implemented at the point of manufacture and inspection. Suppliers shall flow down all applicable requirements, including customer-specific requirements, to sub-tier suppliers.

12. PACKAGING REQUIREMENTS

The Supplier shall ensure all items are packaged to prevent damage, corrosion, or contamination, preserving dimensional integrity. Where specified, packaging shall conform to drawing or customer requirements.

13. FOD (FOREIGN OBJECT DEBRIS) PREVENTION

The Supplier shall ensure that all items are manufactured, handled, and packaged in a manner that prevents the introduction of foreign objects or contamination.

14. COUNTERFEIT MATERIAL PREVENTION

The Supplier shall ensure that only genuine, conforming material is supplied.
If counterfeit material is suspected or identified, the Supplier shall:

• Immediately notify the Company
• Quarantine the affected material
• Cooperate fully in investigation and resolution

Confirmed counterfeit material will be scrapped to prevent re-entry into the supply chain. Suppliers providing counterfeit items will be removed from the Approved Supplier List and may be reported to relevant authorities.

15. RECORD RETENTION

Suppliers and their sub-tier suppliers shall maintain verifiable records of inspection, testing, and disposition of nonconforming product for a minimum of fifteen (15) years from date of delivery. Records shall:

• Be traceable to the supplied product (including lot/heat/serial numbers)
• Be stored safely and made available upon request
• Ensure traceability throughout manufacturing from raw material to final product

The Company shall be notified in advance of any intent to dispose of such records.

16. COMPETENCY / SKILLED WORKFORCE

The Supplier shall ensure that all personnel performing work affecting product quality are trained, competent, and qualified for their assigned duties

17. AWARENESS

The Supplier shall ensure that all persons performing work under the contract are aware of:

• Their contribution to product or service conformity
• Their contribution to product safety
• The importance of ethical behaviour
• The quality management system controls in place to prevent adverse impact to the Company or its customers

18. ETHICS AND INTEGRITY

The Supplier shall maintain high standards of business ethics and integrity, ensuring transparency, fair dealing, and compliance with all applicable laws and regulations